Lean Business Solutions.
Lean Master
ASQ Certified Quality Engineer
Certified Six Sigma Black Belt
byronheadrick@theleanleap.com

Seminar Survey

Thank you for taking the time to help us understand your training needs so that we can better serve you in the future. To show our appreciation your name will be submitted for a drawing to receive free admission to a single one-day Lean Frog training seminar scheduled in 2010. Drawings will be held each month two weeks prior each seminar. All drawing winners will be notified via email.

Again, Thank you. Please proceed with our online survey.

Survey Participant Information
  1. (required)
  2. (required)
  3. (valid email required)
Company Information
  1. (required)
  2. (required)
  3. (required)
  4. (required)
  6. (required)
  7. (required)
  9. (required)
Survey Questions
  1. (required)
  2. (required)
  3. Which topics would you or your company find of interest (Check all that Apply):
Seminar Questions
  1. (required)
  2. (required)
  3. (required)
  4. (required)
  5. (required)
  6. Rate how you favor the following learning actives on a scale of 1-10, 10 being highest:
  7. (required)
  8. (required)
  9. (required)
  10. (required)
  11. (required)
  12. (required)
  13. (required)
  14. (required)
General Questions:
  1. (required)
 

cforms contact form by delicious:days
Whether you go to into a franchised fast food restaurant or take an airplane ride, you will encounter companies that are using lean to improve the value that they offer their customers while driving bottom-line results.
Take Southwest Airlines for instance…
While you may not hear the company talking in terms of Lean phrases, they have used Lean principles for years to drive improvement in their business. Lean principles come naturally to high performance companies, whether they know it or not. One of my favorite examples is Southwest’s 15 minute turns. According to the book Nuts! By Kevin and Jackie Freiberg, today, two of three Southwest planes are turned in 20 minutes or less. Using similar technology to Lean quick changeover practices for production equipment, Southwest has developed a standardized method for turning a plane. Turning means to completely unload guests and luggage; reload the plane with guest, luggage, fuel, supplies; and then get the plane back on the runway for take off. Southwest does this in about half the time of their major competitors.

What has this meant for Southwest Airlines? By being able to quick turn a plane, Southwest uses about 35 fewer planes than competitor airlines that turn planes at the industry average rates. The book Nuts! Points out that with new planes at $28 Million in 1995, that’s $1.3 Billion in capital expenditure savings. This translated into value for Southwest’s customers in the form of lower fares while increasing profits for Southwest’s shareholders.
Think about it.

What can Lean do for your business?