Make Your Practice Perfect - Lean Medical Practices

Make Your Practice Perfect

As a practice or group owner, I understand that you must wear multiple hats. One hat is providing the best possible care of your patients and the other is the challenges of running a small business.

The 3 main things practice owners are concerned about:

Patient Care
The Bottom Line
Work – Life Balance, The Quality of Life for the Doctors and Staff

What I’ve Found

Greater than 50% of the time patients spend at a practice is waiting
1 or 2 employees are typically overburdened (Usually the Front Office Staff)

Activity often mistaken as needed is NOT necessary
Staff Members usually walk 1 to 4 miles a day processing work

What We Can Do With Lean

Optimize Patient Flow
Improve Patient Care
Reduce Supply and Equipment Cost
Reduce “Busy” Activity and other waste
Reduce paperwork/billing errors
Build Staff Engagement
Build a culture focused on continuously improve patient care and the business

How We Do It

Our Lean approach is not rocket science, no engineering degree is required. I’ll even keep the odd Japanese terms to a minimum.

We begin by teaching 4 basic principles:

Clearly Specify all activities of work
Make all steps in a request simple and direct as possible
Always Flow the answered requests as simply and directly as possible
Address Problems as close in time and person as possible

We will use some tools such as Value Stream Mapping, Visual Controls and Workplace Organization (5S) to only name a few. We will engage your team and build from their ideas. Once we’re started we will continue to help your team along the way. This could mean simply answering your questions as they come up via a phone call or scheduling regular visits to coach and mentor.

For more information, please download Lean For The Small Medical Practice, An Introduction.

Click Here To Download

Let’s get started!

Contact me today for a free onsite Rapid Business Assessment that will help you pin point specific opportunities within your practice.

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1. I am an objective outsider.When someone is hired into a business they often become subjected to the political nature of the organization. This can result in a change agent that has a tendency to “not cause waves”, sometimes diverting their focus from the most important items of change (and most controversial) to the more mundane that no one would challenge.

2. I will develop a self-sustaining system for your business. I am not focused on building a permanent position within your organization; instead my objective is to mentor your team into being a self-directed lean organization not dependant upon any one individual. Often when someone is hired, there exists an expectation that this person will BE the lean program. When the individual leaves for another position the program often falls apart and progress is lost.

3. I guarantee results – It’s in every contract. If at any time you should be dissatisfied with my services all fees are waived and your business has suffered no cost. Hire the wrong person for your lean deployment and the cost can be expensive.