Author Archive

November 28, 2011 – Problem Solving (Part 3 of 3) November 21, 2011 – Problem Solving (Part 2 of 3) November 14, 2011 – Problem Solving (Part 1 of 3)

January 09, 2012 – Lean Management System (Part 4 of 4) December 19, 2011 – Lean Management System (Part 3 of 4) – Visual Controls December 12, 2011 – Lean Management System (Part 2 of 4) – Leader Standardized Work December 05, 2011 – Lean Management System (Part 1 of 4) – Overview

I guarantee that there is somebody else selling what you are selling or at least something that can be substituted for what you are selling. Today it is taken for granted that your business will operate at an expected level of service; standing out means a lot more than simply providing your product and service [...]

This week’s show was on the use of Visual Controls.  I wanted to post some examples of different types of Visual controls that I have seen over the years.  Remember that there are no standard formats when it comes to using Visual Controls.  There are some easy to remember rules of thumb for Visual Controls: 1. Simple [...]

It was in 1839 that English author Edward Bulwer – Lytton first coined the phrase, “The pen is mightier than the sword.”  Almost two centuries later that phrase has never been truer. Today writing is one of the most effective techniques that you can use as a small business owner to build both visibility and [...]